Legal

Privacy Policy

Last updated: August 2026 · Your privacy matters to us. Please read this policy carefully.

This Privacy Policy describes how Computer Study IQ ("we", "us", or "our") collects, uses, and safeguards your personal information when you visit our website or enroll in our courses. By using our platform, you agree to the practices described in this policy.

1. Information We Collect

Personal identification information: name, email address, and phone number provided during registration or checkout.
Payment information: transaction details processed securely through Cashfree. We do not store card or banking details on our servers.
Usage data: pages visited, courses accessed, lesson progress, and time spent on the platform.
Device and browser information: IP address, browser type, operating system, and referring URLs for analytics and security purposes.

2. How We Use Your Information

To create and manage your student account and provide access to enrolled courses.
To process payments and send order confirmations.
To track and display your lesson progress within the dashboard.
To send important updates about your courses, platform changes, or exam notifications.
To respond to your inquiries submitted through the contact form.
To improve our platform, content, and user experience based on usage patterns.

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties.
We share data only with trusted service providers (e.g., Cashfree for payment processing) strictly to operate our platform.
We may disclose information if required by law, court order, or government authority.
In the event of a business transfer or merger, your data may be transferred as part of that transaction.

4. Cookies & Tracking

We use session cookies to keep you logged in and maintain your preferences.
We may use analytics tools to understand how users interact with our platform. This data is aggregated and anonymised.
You can disable cookies in your browser settings; however, some features of the platform may not function correctly without them.

5. Data Security

We implement industry-standard security measures including HTTPS encryption and secure session management.
Passwords are hashed and never stored in plain text.
While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your account and enrollment data for as long as your account is active or as needed to provide services.
You may request deletion of your account and associated data by contacting us at [email protected].
Some data may be retained for legal, tax, or audit purposes even after account deletion.

7. Your Rights

You have the right to access, correct, or update your personal information at any time through your account settings.
You may request a copy of the data we hold about you.
You may opt out of non-essential communications by contacting us directly.
To exercise any of these rights, email us at [email protected].

8. Children's Privacy

Our platform is intended for users aged 18 and above.
We do not knowingly collect personal information from children under 18. If you believe a minor has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
Continued use of the platform after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

For any privacy-related questions or requests, please contact us:

Email: [email protected]

Phone: +91 93955 51571